Student Services

Student Support & Wellbeing at AACI

At AACI, you’re never studying alone. We believe strong support is key to student success, which is why we offer comprehensive, personalised support services from enrolment through to course completion

 

Dedicated support, every step of the way

Every AACI student is assigned a Student Support Officer who acts as your main point of contact throughout your course. They’re there to guide you, answer questions, and support you through any learning challenges you may experience.

You can easily reach our friendly team via:

  • 📞 Phone
  • 💬 Live chat
  • 📧 Email

Learning, LLN & wellbeing support

Our support extends beyond course content. AACI provides:

  • Internal learning and LLND (Language, Literacy and Numeracy and Digital) support
  • Access to external referral networks when additional support is needed
  • Regular webinars and Zoom sessions to help you stay on track and confidently progress through your studies

  

Qualified and experienced staff

AACI staff bring real-world industry experience and hold Counselling and/or Mental Health First Aid qualifications. This means you’re supported by people who understand both the academic and personal challenges students may face.

Our team can:

  • Provide wellbeing guidance and practical support strategies
  • Connect you with trusted external support services and assistance providers
  • Help you manage stress and maintain balance while studying

Wellbeing resources at your fingertips

Students can access AACI’s Wellbeing and Counselling Resources directly through the Student Portal, including:

  • Introduction to Stress
  • Monitoring Stress and self-assessment tools
  • External Support Services and Assistance Guide

 

Support you can rely on

All AACI student support services — both internal and external — are clearly outlined on our website and in the Student Information Guide, so you always know where to turn for help.

 

At AACI, your success and wellbeing matter just as much as your qualification. We’re here to support you — academically, professionally, and personally — throughout your learning journey.

 

AACI is purely focused on the Animal Care sector.